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Why Indian restaurants are switching from Petpooja to Restpy

A side-by-side look at the two platforms — pricing, the actual day-1 experience, and what nobody tells you in the sales call. Spoiler: there's no commission on Restpy.

Why Indian restaurants are switching from Petpooja to Restpy

We get this question every week, almost word-for-word: "we're on Petpooja, what would moving to Restpy actually look like?" Here's the honest answer.

Pricing

Petpooja is a per-outlet annual licence plus a percentage on every online order routed through their stack. Restpy is a flat monthly subscription based on tier — Lite, Standard, Pro or Apex — and we take zero commission on any order, dine-in or delivery, ever. For a 60-cover restaurant doing 1,500 online orders a month, that gap is ₹18,000 a month into your pocket.

What day 1 actually feels like

Day 1 on Petpooja is a four-hour onboarding call where you learn their workflow. Day 1 on Restpy is a 10-minute setup wizard — you upload a menu CSV, paste your logo, print your QR codes, and you're live. We've had restaurants take their first order before the support engineer hung up.

Things nobody tells you

  • Petpooja's reports are exportable but not editable. Restpy's are exportable as CSV and the dashboard can be customised per-role.
  • Petpooja KOTs print in English by default. Restpy ships with 16 Indian languages and per-station language defaults.
  • Restpy's loyalty program runs on stamps, not points — guests understand it instantly.

What Petpooja does better

To be fair: Petpooja's in-person hardware support network is older and more dense, especially in tier-3 cities. If you have a counter printer that's 8 years old and you don't want to think about it, that may matter to you.

Either way — try a 7-day Restpy trial, no card. Migrate your menu in 30 minutes and see your numbers change in real time.