Every morning before service, run through these five checks. They take five minutes total and they catch the issues that cost restaurants the most money.
The checklist
- 86 list — mark out-of-stock items before the doors open. Customers ordering items you can't make is the #1 source of bad reviews.
- Promo expiry — open Marketing → Coupons and confirm none of yesterday's expired promos are still showing on the menu.
- Kitchen printer paper — sounds dumb. Has saved many restaurants from a 6pm rush meltdown.
- Closing balance from yesterday — does the dashboard total match the till? If not, find out before service.
- Today's reservations — print the table plan with reservation flags so the host doesn't walk-in a 4-top onto a 7pm reserved table.
If any of these items take longer than a minute to find on the dashboard, write to support — we want it to be one click.